Payments, Refunds & Delivery
Last updated: January 2026
1. Ticket Delivery Timeline
All ferry tickets and tour vouchers booked on TheAndamans.in are delivered electronically within 5 to 15 minutes of successful payment confirmation via:
- Direct download link on the order confirmation screen.
- WhatsApp notification to the primary contact number.
- PDF attachment sent to the registered email address.
2. Accepted Payment Methods
We support all major payment modes including UPI (Google Pay, PhonePe, Paytm, BHIM), NetBanking across 50+ Indian banks, Visa, MasterCard, RuPay, and International Credit/Debit cards.
3. Cancellation and Refund Schedule
Cancellation charges depend on the time remaining before the scheduled sailing:
| Time of Cancellation Request | Refund Percentage |
|---|---|
| More than 48 hours before departure | 80% of ticket fare |
| Between 24 to 48 hours before departure | 50% of ticket fare |
| Less than 24 hours / No Show | Non-refundable |
4. Weather-Related Cancellations
If a sailing is cancelled by the operator due to Port Management Board warnings or severe sea weather, 100% of the ticket fare is refunded back to the original source account within 5 to 7 banking days.